Hôtel Visitel

Excellent customer service, Adriana the manager was amazing, she made us to feel like home giving us many recommendations about important places to visit, restaurants, etc. The room was very clean, full renovate room and bathroom and comfortable, the only bad thing about the hotel is that as historic building they sobre have elevator. For the rest it is 10/10

Very quaint Hotel for couples especially that want to get away for a long weekend or longer! Not overdone with amenities flowing out the door necessarily but this is a very clean and well-organized small hotel in the heart of Montreal. Staff on site was very helpful and very friendly and very welcoming. They gave us good advice on things to see in the city as well as what to look for and what to look out for in terms of our own safety and the interesting points of sightseeing in the city. Definitely would recommend this place to anyone. One small note, this is an older building so there is no elevator and I know they have rooms on four levels. Our bedroom Suite was on the third floor but we did not mind using the stairs at all. Air conditioning worked just fine and we had our own private bathroom, no issues. I mention this because they do have rooms available with shared bathrooms on different floors.

They had inexpensive, average sized rooms. The hotel is walking distance to most of downtown. Rooms were very clean and are definitely a great deal for people on a budget.

You get what you get for a two star hotel. Room service every two days blankets and beds are meh. Pretty clean overall. Would recommend if it can be booked at a low price.

Excellent location, decent price and the staff are great. My AC died while I was away, they had it replaced within an hour and cleaned the room in the process. Parking would be nice but there's a secure parking garage nearby that's not unreasonable.

I have to admit, when I first walked into this hotel I wasn't certain what I was getting myself into. The place reminds me of the little european hotels I visited in my youth, but because the price and location was right. The room we had was small, but nice. Two double beds, a small bathroom (with an awesome shower and excellent water pressure). When we checked in, the manager noticed we had a small child with us, and later came up with a cot for her, saying that she had seen our daughter and thought she'd be more comfortable in her own bed. Wow. I've stayed in all sorts of places and I've never had a manager volunteer to help us out like that. The hotel really is within walking distance of the old port, the metro, and many eateries at all ranges of the economic scale. We were there during the Jazz festival, and rooms all over the city were at a premium. Yes, we could have stayed closer to the old port for twice the price but having stayed at Hotel Visitel and experienced exceptional customer service, I would probably stay there again.

This was a great petit hotel. If you're expecting a 5 star hotel, this isn't for you. This hotel has wonderful service, a great location, clean rooms, good bathroom w/shower. It's clearly a bit older and the winter season service is not full time but any down-to-earth person will be completely satisfied with this hotel. Enjoy!

I reserved my room with them and through a complex set of circumstances I canceled the reservation the night before. They reduced my cancellation rate by more than 70%! I then decided to call them back the day of my vacation and see if I can un-do that. Not only did they give me my reservation back, they gave me my cheaper rate compared to the new one and gave me the room back. The hotel was booked completely throughout my entire stay at Montreal. Amazing walking distance to lots and lots! There was shopping, tourist destenation, boat cruises, the lake and everything was literally within a 20 minute walk, 3 min drive! Great people working there too!